Privacy policy

Francaise La Porte (hereinafter referred to as"our group") appropriately uses personally identifiable information (hereinafter referred to as"personal information") such as name, address and other privacy provided by customers. Recognizing that handling is a social responsibility as a company, we will protect and respect personal information based on each of the following items.

Purpose of use of personal information
The Group will not use the personal information provided by customers when ordering products or applying for services for any purpose other than the following.
In addition, as described in [Provision of personal information to third parties], we may provide your personal information to third parties.
• Delivery of ordered products, payment, etc. • Provision or introduction of products and services handled by the Group

Collection of personal information
When we receive personal information from customers, we will collect the necessary range of personal information after clarifying the purpose of use in advance.
We ask for your name, e-mail address, birthday, etc. through the registration of personal information by yourself, or when providing services such as inquiries and requests for sending pamphlets. These personal information will be used for identity verification and past history inquiry of the user when using the service.

Provision of personal information to a third party
Personal information provided by the customer will not be provided to a third party unless there is a legitimate reason such as based on a law or the following cases. Hmm.
Of the customer's personal information, the Group will use the transaction ID, name, telephone number, email address, date of birth, transaction amount, credit card number, and credit card expiration date for the purpose of payment. To the extent necessary for confirmation and provision or introduction of products and services handled by the Group, we may provide it by sending electronic data online to financial institutions and business partners of the Group. ..
In addition, if the customer himself/herself makes a request to the inquiry window described in [Inquiry window regarding the handling of personal information], the Group will suspend the provision to the third party. Please.

Management of personal information
We will appoint a manager for each department that handles customer's personal information and strive to prevent dangers such as leakage, loss and loss of personal information. This site encrypts the input information with SSL (Secure Socket Layer) to protect your personal information from risks such as loss, destruction, and falsification.

Regarding inquiry, correction, and deletion of personal information
If you wish to inquire, correct, add, or delete your own registered personal information, or if you have a complaint against us, [Personal information] If you contact the inquiry window described in [About the inquiry window regarding the handling of information], we will promptly respond to the necessary response within a reasonable range. We will use the personal information of the person who contacted us when we received such contact only for the purpose of identifying the person who contacted us and taking necessary measures.

Inquiries regarding the handling of personal information 〒213-0011
Address 1-16-20 Hisamoto, Takatsu-ku, Kawasaki-shi, Kanagawa Rilakan 1F
Company name Francais La Porte (Plan Hill Co., Ltd.)
Toll free or phone number:044-863-9986
Reception hours:10:30-18:00 (excluding Saturdays, Sundays, Mondays, national holidays, and year-end and New Year holidays)
Inquiry email